
SusanKnowsLLC
Understanding your PERS benefits

About SusanKnowsLLC
With over 17 years of dedicated experience in PERS Member Services as a Senior Retirement Counselor, Program Analyst, and member account case manager, Susan of SusanKnowsLLC provides one-on-one counseling to answer your PERS questions. Susan can review your annual statement, explain your estimate, and clarify retirement options for Tier, OPSRP, and IAP account members. Susan can answer your questions about service credit, qualifying vs. non-qualifying time, and how to use Online Member Services.
Susan also specializes in three critical areas that impact PERS members: death benefits, divorce-impacted accounts, and disability benefits. Whether you’re a Tier member, OPSRP participant, or IAP member, Susan’s comprehensive knowledge and personalized, compassionate approach ensures you understand how PERS works so you feel more confident about your future retirement choices.
Additional Services

DEATH
Susan offers comprehensive guidance on PERS pre-retirement and post-retirement death benefits for members and beneficiaries. Susan helps families understand survivor benefits, and the process of collecting the benefits. Susan can answer questions about completing the PERS death benefits forms.

DIVORCE
Susan provides expert assistance with understanding how your divorce impacts your PERS benefits. Susan can review your divorce estimate with you and explain correspondence from the Divorce Unit in plain language.

DISABILITY
Susan has assisted countless PERS members in the disability application process. Susan answers questions about PERS disability for Tier and OPSRP members, and about the disability application and forms. She tells you what to expect when benefits start. Susan helps you understand what to do if you are terminally ill. Other topics include periodic medical reviews, returning to work, and duty vs. non-duty disability.
Let’s Talk About Your PERS Questions
Whether you are planning for retirement or navigating a major life event, SusanKnowsLLC is here to help you better understand your options and move forward with confidence.
Phone
541-985-5323
Business Hours
Monday – Thursday
8:00 AM – 5:00 PM